Ordering from Felicitas went smoothly, with very pleasant and quick contact along the way. The product is great and the packaging was superb, safe and with no indication what's inside. I'll definitely be ordering from them again :) Side note: due to a fault on DHL's part I couldn't redirect the package - it seems that there might be an issue with redirecting international packages in general, so I'd advise against ordering to a risky address thinking you'll be able to reroute the package.